Chargeback Policy

Chargeback Policy

Chargeback Policy

  • 1. Introduction

    Meetingservices is dedicated to delivering exceptional service. As an authorized partner of MCI Group and Maritz Global Events, we facilitate event and hotel bookings through these trusted organizations. This Chargeback Policy outlines the conditions under which chargebacks are handled and resolved.

  • 2. Authorization and Booking Process

    All event and hotel bookings made through Meetingservices are processed via MCI Group and Maritz Global Events. By using our services, you agree to the booking terms and conditions established by these organizations.

  • 3. Chargeback Eligibility

    Chargebacks are only permitted under specific conditions, such as unauthorized transactions or billing errors. Clients are encouraged to contact our customer service team to resolve any concerns before initiating a chargeback.

  • 4. Non-Eligible Chargeback Situations

    Chargebacks are not valid in cases where services were delivered as agreed or when clients fail to adhere to the cancellation or refund policies outlined in the service agreement.

  • 5. Dispute Resolution

    If a chargeback dispute arises, Meetingservices will collaborate with MCI Group and Maritz Global Events to thoroughly investigate and resolve the matter fairly and efficiently.

  • 6. Consequences of Invalid Chargebacks

    Unjustified chargebacks may result in service suspension and could affect future access to our services. Any fees or penalties incurred due to an invalid chargeback will be the client’s responsibility.

  • 7. Communication and Documentation

    Clients must provide relevant documentation and communication, including receipts, emails, and any supporting evidence, when disputing a charge or requesting a chargeback.

  • 8. Amendments to the Policy

    Meetingservices reserves the right to update this Chargeback Policy at any time. Changes will be communicated through official channels and will take effect immediately upon posting.

  • 9. Contact Information

    For any questions or concerns regarding this Chargeback Policy, please contact our customer service team. We are here to assist you.

Details Regarding The Event

The details of the event location are listed below. Please complete the form, and a member of our team will contact you right away if you need assistance or support.

WHERE IS THE EVENT: Paris Convention Centre, Porte de Versailles in Paris, France
WHEN IS THE EVENT: 29th June - 02nd July, 2025